Effective Date: June 2026

At Key Rescue Dubai (“Key Rescue Dubai”, “we”, “our”, or “us”), accessible through keyrescue.ae, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our locksmith services in Dubai.

By accessing our website or contacting us for services, you agree to the practices described in this Privacy Policy.

About Key Rescue Dubai

Key Rescue Dubai is a professional locksmith company providing residential, commercial, automotive, emergency locksmith, lock replacement, key duplication, key programming, rekeying, and safe opening services throughout Dubai, United Arab Emirates.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Contact us through our website

• Call our customer support team

• Send us a WhatsApp message

• Request a quote

• Book a locksmith service

• Submit a contact form

The information collected may include:

• Full Name

• Phone Number

• Email Address

• Property or Service Address

• Vehicle Information (where applicable)

• Service Request Details

• Communication Records

We may also automatically collect certain technical information including:

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Referring Website Information

How We Use Your Information

We use the information we collect to:

• Provide locksmith services and customer support

• Schedule appointments and dispatch technicians

• Respond to inquiries and service requests

• Process quotations and service confirmations

• Improve our website and customer experience

• Monitor website performance and security

• Comply with legal obligations

• Prevent fraud and unauthorized activities

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies may be used to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Measure advertising performance

• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Analytics and Advertising

To improve our website and marketing performance, we may use third-party services including:

• Google Analytics

• Google Search Console

• Google Tag Manager

• Google Ads Conversion Tracking

• Meta (Facebook) Pixel

• WhatsApp Click Tracking

These tools help us understand visitor behavior, improve our services, and measure advertising effectiveness.

Third-party providers may collect information according to their own privacy policies.

How We Protect Your Information

Key Rescue Dubai implements reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.

While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed as completely secure.

Sharing of Information

We do not sell, rent, trade, or distribute your personal information to third parties for marketing purposes.

Information may only be shared when necessary to:

• Deliver requested services

• Comply with legal requirements

• Protect our rights and business interests

• Work with trusted service providers assisting in business operations

Any third-party service providers are required to maintain the confidentiality of your information.

Data Retention

We retain customer information only for as long as necessary to:

• Provide requested services

• Maintain service records

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Subject to applicable laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal data

• Withdraw consent for marketing communications

• Request information regarding how your data is used

To exercise any of these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our services are intended for adults and property owners. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that information from a minor has been collected, we will take reasonable steps to remove it.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business operations, legal requirements, or industry practices.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Key Rescue Dubai

Dubai, United Arab Emirates

Phone: +971 52 686 8577

Email: info@keyrescue.ae

Website: keyrescue.ae

Commitment to Customer Privacy

At Key Rescue Dubai, customer trust is the foundation of our business. Whether you require emergency locksmith assistance, lock replacement, car key programming, rekeying services, commercial locksmith solutions, or safe opening services, we are committed to protecting your privacy while delivering reliable locksmith services throughout Dubai.