Terms & Conditions
Effective Date: June 2026
Welcome to Key Rescue Dubai. These Terms & Conditions govern your use of our website, keyrescue.ae, and any locksmith services provided by Key Rescue Dubai. By accessing our website or requesting our services, you agree to be bound by these Terms & Conditions.
About Key Rescue Dubai
Key Rescue Dubai provides residential, commercial, automotive, and emergency locksmith services throughout Dubai, United Arab Emirates. Our services include lock replacement, lock repairs, key duplication, key programming, rekeying services, safe opening, and security-related locksmith solutions.
Service Requests
By requesting our services, you confirm that:
- You are authorized to request access to the property, vehicle, safe, or lock involved.
- The information you provide is accurate and complete.
- You will cooperate with our technicians and provide any required proof of ownership or authorization when requested.
For security purposes, Key Rescue Dubai reserves the right to refuse service if ownership or authorization cannot be reasonably verified.
Pricing & Quotations
Any quotations provided through our website, phone, WhatsApp, email, or contact forms are estimates based on the information available at the time.
Final pricing may vary depending on:
- Lock type and condition
- Vehicle make and model
- Security system complexity
- Required parts and materials
- Service location
- Additional work requested on-site
Customers will be informed of applicable charges before work begins whenever reasonably possible.
Emergency Services
Key Rescue Dubai offers emergency locksmith services across Dubai. While we strive to provide fast response times, actual arrival times may vary due to:
- Traffic conditions
- Weather conditions
- Technician availability
- Customer location
- Unexpected service delays
Estimated response times are provided for guidance only and are not guaranteed.
Payments
Payment is due upon completion of services unless otherwise agreed in writing.
We reserve the right to suspend or refuse future services for unpaid balances or fraudulent transactions.
Customer Responsibilities
Customers are responsible for:
- Providing accurate service information
- Ensuring safe access to the service location
- Verifying ownership or authorization where applicable
- Reviewing completed work before technician departure
Any concerns regarding completed work should be reported as soon as reasonably possible.
Limitation of Liability
Key Rescue Dubai performs all services with reasonable care, skill, and professionalism.
However, we shall not be liable for:
- Pre-existing damage to locks, doors, safes, security systems, or vehicles
- Delays caused by factors beyond our control
- Losses resulting from inaccurate customer information
- Indirect, incidental, or consequential damages arising from service use
Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to website systems
- Interfere with website functionality
- Copy, reproduce, or distribute website content without permission
We reserve the right to restrict access to any user who violates these Terms.
Intellectual Property
All content on keyrescue.ae, including text, graphics, logos, images, designs, and branding, is the property of Key Rescue Dubai unless otherwise stated.
Unauthorized use, reproduction, or distribution of website content is prohibited.
Third-Party Links
Our website may contain links to third-party websites for informational purposes.
Key Rescue Dubai is not responsible for the content, privacy practices, or policies of external websites.
Privacy
Your use of our website and services is also governed by our Privacy Policy. We encourage all users to review our Privacy Policy for information regarding data collection, storage, and usage.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements.
Updated versions will be published on this page with a revised effective date.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes arising from the use of our website or services shall be subject to the applicable courts and legal authorities of the UAE.
Contact Information
For questions regarding these Terms & Conditions, please contact:
Key Rescue Dubai
Dubai, United Arab Emirates
Phone: +971 52 686 8577
Email: info@keyrescue.ae
Website: keyrescue.ae
Commitment to Professional Service
Key Rescue Dubai is committed to providing reliable, professional, and transparent locksmith services across Dubai. Whether you require emergency lockout assistance, lock replacement, car key programming, key duplication, rekeying services, commercial locksmith solutions, or safe opening services, our goal is to deliver trusted service with professionalism and customer care.